top of page

Terms of Service

Please, make sure to read this page thoroughly before comissioning me.

If you have a problem with any of these terms, they may be changed if discussed with me prior to paying for your commissioned piece.


1. GENERAL TERMS:

  • Prices are subject to change based on demand.

  • I have the right to reject any order that I do not feel comfortable drawing for any reason.​

​

2. PAYMENT

  • Currency accepted is USD, paid through PayPal. If you reside in Argentina, e-mail me to discuss about payment in pesos through MercadoPago.

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

​

3. PROCESS AND DELIVERY

  • I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see point 7 further below for more info on refunds)

  • While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

  • The amount of reviews depends on the complexity of the work.

  • During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

  • The time it takes to finish your commission varies between 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work and con seasons.

  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.

  • Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.


​

4. REVISIONS

  • You get 3 rounds of changes on the commissioned piece included in the price.

  • A fee of +10% will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.


​

5. COPYRIGHT / USAGE POLICY

I, leliisdigital (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

  • Promote myself with it everywhere

  • Publish books with it (artbooks, etc.)

  • Display it everywhere to my liking (website, social media, etc.)

  • Post it wherever I want


The buyer is allowed to:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

  • Print the artwork and claim the character(s) as their own, but not the artwork itself.

  • Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.


The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

  • Claiming the artwork as your own

  • Removing my signature from the artwork

  • Altering the artwork without my consent

  • I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).


​

6. CUSTOMER SATISFACTION

  • I will do everything I can to make my customers happy!

  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

  • I am willing to change some of my terms for you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.


​

7. REFUND / CANCELLATION POLICY

  • The buyer is not allowed a refund once the sketch has been approved.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I started it, you can get a full refund.

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

​

If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, leliisdigital (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.​

​

What do you get?


  • Sketch and/or final sketches that you must accept before I continue the work.

  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)

  • Full-resolution file (approx. 2800 pix X 2800 pix) of final drawing. Final file formats are usually PNG.

TOS: Texto
bottom of page