Terms of Service

If you have a problem with any of these terms, they may be changed if discussed with me prior to paying for your commissioned piece.

1. GENERAL TERMS:

• Prices are subject to change based on demand.

• I have the right to reject any order that I do not feel comfortable drawing for any reason.​

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2. PAYMENT

• Currency accepted is USD, paid through PayPal. If you reside in Argentina, e-mail me to discuss about payment in pesos through MercadoPago.

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

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3. PROCESS AND DELIVERY

• I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see point 7 further below for more info on refunds)

• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

• The amount of reviews depends on the complexity of the work.

• During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

• The time it takes to finish your commission varies between 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work and con seasons.

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.

• Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.

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4. REVISIONS

• You get 3 rounds of changes on the commissioned piece included in the price.

• A fee of +10% will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

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5. COPYRIGHT / USAGE POLICY

I, leliisdigital (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

• Promote myself with it everywhere

• Publish books with it (artbooks, etc.)

• Display it everywhere to my liking (website, social media, etc.)

• Post it wherever I want

The buyer is allowed to:

• Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

• Print the artwork and claim the character(s) as their own, but not the artwork itself.

• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

The following is considered copyright infringement:

• Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

• Claiming the artwork as your own

• Removing my signature from the artwork

• Altering the artwork without my consent

• I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

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6. CUSTOMER SATISFACTION

• I will do everything I can to make my customers happy!

• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

• I am willing to change some of my terms for you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.

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7. REFUND / CANCELLATION POLICY

• The buyer is not allowed a refund once the sketch has been approved.

• If for any reason I am unable to start your commission you will receive a full refund.

• If you cancel your order before I started it, you can get a full refund.

• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

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If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, leliisdigital (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.​

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What do you get?

• Sketch and/or final sketches that you must accept before I continue the work.

• Insight and involvement in color plan (depending on the complexity of the commissioned piece)

• Full-resolution file (approx. 2800 pix X 2800 pix) of final drawing. Final file formats are usually PNG.